IF YOU HAVE ANY PROBLEMS(like refund,return,replace,etc),PLEASE SEND EMAIL TO [email protected] on MONDAY-FRIDAY.we will reply you within 24 hours.
This baby monitor only supports 2.4G WiFi,it can’t supports 5G WiFi.Most routers use one of 2 different frequencies...You simply login to your 2.4GHz network to finish connecting.(Video about set up the camera:https://www.youtube.com/playlist?list=PLrNN4ZXUFg4ePBN_27W7Zj8lxnHj39BSq).If you can't connect to wifi or password is wrong,pls reset it,then connect again,if after you reset,it still can't connect to wifi,pls see the instruction to use the wired connection,then change wired connection to wifi connection,it will work.
Easy Remote Viewing Setup
Plug in your camera, download the free mobile app,connect camera to your Wi-Fi, you're ready to begin live streaming.
Remote Pan Tilt Control
Remotely control the camera to pan and tilt by either drag the image left and right, up and down on the app.
Motion Detection & Smart Alerts
Camera starts recording a short video and send notifications to your phone when there is motion detection.
Record to a microSD memory card or on your phone, so you can easily review the footage from the past. Supports up to 32GB(sd card not include).
Free Advanced Mobile App
You can do more with this app, including remote pan tilt control, capture pictures, record video, two-way talk, adjust the video quality, set the presets, back to default, turn on/off the night vision automatically and so more.
No Monthly Fees
Affordable home security that doesn't nickel and dime.
We are committed to improving our service and our customers' shopping experience. We use different methods of delivery because such application of different methods suitable for different countries and regions is able to make the time of transport as shortest as possible, and also assures the safety and convenience of the transport. We are able to deliver our goods to most countries in the world.
Under the normal circumstances, it takes us 2-5 days to process your order. After the goods are delivered, we will send the tracking number for your order to you through E-mail.
Delivery assured! If your goods are lost or checked, we will deliver them again.
If you provide us with a false address, we are not responsible for redelivering the goods.
We accept returns within 45 days of receipt for most items in new condition and return shipping is FREE!
1. Items received within 45 days from the delivered date.
2. Items must be returned unwashed, unworn, undamaged and in original packaging with tags attached.
3. Customers are responsible for return shipping.
4. Final Sale items cannot be returned, refunded or exchanged.
Return policy It is guaranteed that our products will meet every customer's needs. If you are not satisfied with the goods you have purchased for some reason, we will be willing to return or change the products for you, or get you a refund.